A: 1. OEM software typically contains newer, more comprehensive, accurate, and detailed data information compared to that of integrated diagnostic equipment.
2. In terms of vehicle programming, using OEM software can achieve programming that integrated diagnostic devices cannot.
3.It has obvious advantages in programming second-hand modules, and OEM software supports forced writing.
Q: The device is connected properly, but the OEM software still cannot recognize the vehicle's VIN code. How to solve it?
A: 1. Check whether the vehicle's ignition switch is on.
2. Check whether the driver is downloaded correctly. (Note: If there is another driver, uninstall it.)
3. Open the OEM software and check whether the selected diagnostic VCI is "RLink".
4. Check whether there are any updates for the RLink Lite's firmware, system, and app. If so, it is recommended to update it.
5. Check whether there is any software update for the RLink Platform, and check whether the drivers are updated. If so, it is recommended to update them.
6. If the above faults are eliminated, it is recommended to restart the OEM software. (Connection bug sometimes may occur in the OEM software.)
Q: Can I use the RLink device without an Internet connection?
A: Yes. After binding and activating the RLink device and downloading the corresponding driver on the RLink Platform, you can perform vehicle diagnostics offline, except when using online diagnostic software or BMW diagnostic software.
Q: When I open the OEM software for diagnostics, I receive a prompt stating that the vehicle cannot communicate with the VCI, which prevents the vehicle from being diagnosed. How can I resolve this issue?
A: 1. Check if you have downloaded the VCI diagnostic driver. If not, download the driver first.
2. Check if you have switched VCI and selected RLink mode in the OEM software. If not, select RLink diagnostic mode first.
3. Check if the vehicle ignition switch is turned on. If not, turn on the ignition switch before diagnosing.
4. Check if the voltage of the vehicle is lower than 12 V, as some vehicles cannot be diagnosed under such conditions. If the voltage is low, connect a power supply to the vehicle or start the vehicle for diagnostics.