Dear user, yes,the original image can be obtained directly on pc, and it is a 24-bit image.
1) Open the phone settings, search for the OTG function, and enable it.2) Insert the device into the phone and check if the blue LED light on the side of the device lights up. If it doesn’t light up, it means that the phone is not supplying power to the device. It may be due to the type-C interface not being properly inserted. Try removing the phone case and reconnecting, or use the USB data cable provided by us.3) If the LED light is lit, please restart the phone and then try to connect again. If it still cannot be connected, it means that the device may not be compatible with the phone.
Dear user, the clicking sound is the sound of the camera’s automatic shutter working. To turn it off, click on “thermal imaging” within the app, then click on the camera icon in the bottom left corner. On the pop-up page, click on “settings” (three dots), and then click on the second yellow shutter icon in the options. The “auto” on the icon will change to “off”.
The recommended effective temperature measurement distance is less than 5 meters. If it exceeds this distance, the accuracy will be reduced.
It's been tested that the device can record video up to 60 minutes.
It is not possible to detect airflow because it is transparent. Only objects with temperature reflections can be detected. Unless the airflow is in a fog-like state and not transparent.
Dear user, to purchase the adapter, please contact the device seller directly, or you can email support@topdon.com, send your device proof of purchase, we'll assist promptly.