RLink J2534 FAQ
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Q: After submitting feedback on the RLink Platform , I have not received a reply from customer service regarding the software or device. What should I do? A: 1. If you haven't received a reply, log in to the email account associated with your device ...
FAQ about Using the RLink J2534 with OEM Software
Q: Can I use the RLink device without an Internet connection? A: Yes. After binding and activating the RLink device and downloading the corresponding driver on the RLink Platform, you can perform vehicle diagnostics offline, except when using online ...
FAQ about Driver Download, Updates, and Usage
Q：After binding and activating the device, when I click Driver Download, the driver download page does not display any available drivers. How to solve it? A: 1. Verify that your network connection is stable 2. Click the Refresh button in the upper ...
FAQ about Registering, Activating, and Binding the RLink J2534
Q: How to bind activate the RLink J2534? A: 1. Connect the RLink J2534 to the vehicle's OBD port. Turn the vehicle's ignition to the ON position. The red LED light of the RLink J2534 will be on. 2. Connect the RLink J2534 to a laptop using a USB ...
FAQs about RLink Platform Installation and Login
Q: Can I turn off the automatic startup function of the RLink Platform? A: Yes. Click the settings icon and click General. Choose No under the Run Automatically at Startup option. Q: Why is the RLink Platform removed by antivirus software during ...
FAQ about Downloading RLink Platform
Q: How many languages does the RLink Platform support? A: Currently Chinese and English are supported. Q: What systems support installing the RLink Platform? A: Windows 7, 8, 10, 11 (64-bit). Q: How to download the RLink Platform? A: 1.Go to ...