FAQ about Downloading RLink Platform
Q: How many languages does the RLink Platform support?
A: Currently Chinese and English are supported.
Q: What systems support installing the RLink Platform?
A: Windows 7, 8, 10, 11 (64-bit).
Q: How to download the RLink Platform?
2.Click RLink J2534 .
3.Then click Download and click the Download for Windows icon to download the RLink Platform.
Q: The RLink Platform cannot be updated or the update fails. How to solve it?
A: 1. Check if the network connection is interrupted or the network speed is slow.
2. Check if the OEM software is running or not closed. (When the OEM software is used, it may keep the driver constantly working, which can prevent the RLink Platform from updating or cause update failures.)
3. If the update continues to fail,it is recommended to uninstall the RLink Platform and reinstall it from the official website.
Q: Is it necessary to disable antivirus software when downloading the RLink Platform?
A: Yes. It is recommended to disable antivirus software when downloading the RLink Platform. Because RLink Platform is the driver management platform for OEM software. It may be mistakenly removed by antivirus software.
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