Diagnostic Tools
OEM Dongle Series
RLink Lite 1. Function Usage 1.1. Is power supply required when binding RLink Lite? There are two methods for binding: using the Rlink platform (Driver Monitoring System) or binding through the RLink Lite's own interface. Power supply is required ...
Phoenix Series
Phoenix Max 1. Function Usage 1.1. How to Upload Logs Click FEEDBACK in the main menu > Select vehicle brand > Choose feedback log file, select issue type... > Enter upload/submit 1.2. Can I use a charger of the same type to charge my tablet? No, ...
ArtiDiag Series
UltraDiag 1. Function Usage 1.1. Do I need to upgrade the firmware before using UltraDiag for the first time? Yes, once the UltraDiag VCI is connected to your UltraDiag tablet via Bluetooth, the firmware will automatically update to the latest ...
ArtiLink Series
1. Function Usage 1.1. ArtiLink300 Automatic Reset Reason The ArtiLink 300 may automatically reset when subjected to strong electrostatic interference. This is a normal response. 1.2. Why ArtiLink400 Cannot Clear DTCs Please ensure that the faults ...
TopScan / CarPal
TopScan 1. Frequently Asked Questions 1.1. What is the difference between TopScan Pro and TopScan Lite? Can I upgrade to TopScan Pro? 1) TopScan Pro offers over 5 additional reset functions (window calibration, injector coding, TPMS reset, sunroof ...
Popular Articles
Phoenix Series Products No-Login Activation Instructions
Overview: The latest versions of certain products within the Phoenix series have introduced a new method for device activation. Previously, activation was conducted via email to generate an account. However, it has now transitioned to email ...
AD800BT - Communication Error Troubleshooting
Error description: The device prompts "Failed to get VCI information", "Get boxinfo failure", or "communication error" when scanning a vehicle Possible cause: 1. VCI mulfunction 2. The firmeware of the VCI is not the latest version 3. The vehicle's ...
Thermal Imagers function comparison
1. TC001, TC002 and TS001 comparison Please note that TC001 and TC002 have the same functions and specs, but they are designed for different systems. TC001 is for Android, TC002 is for IOS system. TS001 is designed for Android phones. Here listed ...
CHRYSLER OEM Software with RLink Connection Instructions
1. Open the RLink Platform and click Login, it will automatically jump to the login screen upon the first use. Log in to the account bound to the RLink device. Note: After binding and activating the device and downloading the driver, you can use the ...
GM OEM Software with RLink J2534 Connection Instructions
Tips：You need to install the GM OEM software before use. If it's not installed yet, you can download and install it from the official GM website. https://www.acdelcotds.com/ 1. Open the RLink Platform.Clicking “Login to the Account” will ...